Hybrid SRE Specialist, Core SRE, Observability, Automation

at FIS

• Job title: SRE Specialist, Core SRE, Observability, Automation
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Cloud, Docker, Java, Kubernetes, Linux, Microservices, Python, ServiceNow, Splunk, SQL, TFS, Unix, .NET
• Location requirements: Hybrid, Chennai, India

About the role

• Site Reliability Engineer driving innovation and automation for Banking Solutions and Payments. Collaborating with teams to ensure application performance and reliability in a dynamic environment.

Responsibilities

• Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business.
• In this role, the candidate will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments and investment landscape.
• Specifically, the Site Reliability Engineer will be responsible for the following:
• Design and maintain monitoring solutions for infrastructure, application performance, and user experience.
• Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments.
• Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times.
• Lead incident response, including identification, triage, resolution, and post-incident analysis.
• Conduct capacity planning, performance tuning, and resource optimization.
• Collaborate with security teams to implement best practices and ensure compliance.
• Manage deployment pipelines and configuration management for consistent and reliable app deployments.
• Develop and test disaster recovery plans and backup strategies.
• Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes.
• Participate in on-call rotations and provide 24/7 support for critical incidents.

Requirements

• 7 to 12 Years of experience in development technologies, architectures, and platforms (Web, API, Middleware, Service Bus, Enterprise Application servers).
• Experience in development with at least one of (.NET, Java, REST APIs, Microservices, SQL.)
• Proficiency in Unix/Linux command-line utilities for troubleshooting system and application issues, including process availability and state, stack analysis, network diagnostics, and log inspection.
• Knowledge of implementing and integrating observability monitoring tools like Splunk, SolarWinds (Ignite), Service View, ServiceNow, Wireshark, TFS, Git, AutoFailover Tools, WAF, Akamai ION/GTM.
• Demonstrated ability to troubleshoot and resolve complex issues by analyzing system and application metrics, ensuring effective fault identification and resolution.
• Proficiency in scripting languages (Python, Bash).
• Ownership approach to engineering and product outcomes.
• Proactively spot problems, areas for improvement & performance bottlenecks
• Excellent interpersonal communication, negotiation, and influencing skills.
• Experience with CI/CD pipelines (Harness) and Monitoring (Splunk, Dynatrace).
• Proven experience in SRE practices, including automation, monitoring, and performance tuning.
• Flexible working in shifts and on-call.
• Preferable to Have Experience with hybrid environments integrating on-prem and cloud platforms.
• Certifications in SRE, DevOps, or Cloud technologies.
• Exposure to AI/ML enablement for automation and resiliency.
• Experience with containerization (Docker, Kubernetes) and cloud-native architecture.

Benefits

• A work environment built on collaboration, flexibility and respect
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing.
• Varied and challenging work to help you grow your technical skillset