Hybrid Regional Manager, Asset Protection

at Softcard (acquired by Google)

• Job title: Regional Manager, Asset Protection
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Madison, United States

About the role

• Regional Manager of Asset Protection for auto parts team overseeing investigations, safety compliance, and team training. Key role in safeguarding company assets and reducing shrink with a focus on compliance.

Responsibilities

• Lead and oversee investigations into internal and external theft, fraud, and other criminal activities
• Collaborate with store teams, law enforcement, and legal departments to ensure proper resolution of theft cases
• Utilize investigative tools and techniques, such as CCTV, exception reporting systems, and interviews, to identify and resolve theft-related incidents
• Maintain detailed documentation of all investigations, ensuring compliance with company policies and legal requirements
• Provide training and guidance to store teams on theft prevention strategies and awareness
• Conduct regular safety audits and risk assessments across locations in the region to identify potential hazards and ensure compliance with safety and operational standards
• Partner with store leadership and operations teams to implement corrective actions to mitigate risks and improve safety
• Ensure compliance with OSHA regulations and company safety policies, promoting a culture of safety awareness
• Investigate workplace accidents and incidents to determine root causes and recommend preventative measures
• Identify vulnerabilities in operational processes and recommend improvements to reduce risk and shrink
• Monitor compliance with cash handling, inventory control, and other operational standards
• Provide actionable insights and reports to senior leadership on audit findings and trends
• Serve as a trusted advisor to store managers and regional leadership on asset protection matters
• Provide coaching and training to store teams on asset protection best practices, safety protocols, and risk mitigation strategies
• Build strong relationships with law enforcement, external vendors, and other stakeholders to enhance asset protection efforts
• Analyze shrink data, theft trends, and safety metrics to identify patterns and develop targeted action plans
• Prepare and present reports on asset protection performance, investigations, and safety compliance to senior leadership
• Leverage data to prioritize high-risk locations and allocate resources effectively

Requirements

• Bachelor’s degree in Criminal Justice, Business Administration, or a related field (preferred)
• Minimum of 5-7 years of experience in asset protection, loss prevention, or a related field, with at least 2-3 years in a multi-unit or regional leadership role
• Proven track record of conducting successful theft investigations and implementing safety programs
• Strong knowledge of investigative techniques, theft prevention strategies, and risk management practices
• Excellent leadership and team-building skills, with the ability to influence and motivate diverse teams
• Exceptional analytical skills, with the ability to interpret data and develop actionable plans
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders
• Detail-oriented and highly organized, with the ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite and familiarity with asset protection tools and systems (e.g., CCTV, exception reporting software)
• Certified Forensic Interviewer (CFI), Loss Prevention Qualified (LPQ) or Loss Prevention Certified (LPC)

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements
• Professional development opportunities