Senior Software Engineer building and operating systems behind VRAI’s eCommerce platform. Shipping customer - facing features and making architectural decisions impacting the business.
About the role
- Support Ops Software Engineer at Fidelity Labs enhancing the success of Fidelity Private Shares platform. Collaborating with teams to support customers and inform products.
Responsibilities
- The Support Operations Software Engineer at Fidelity Labs is a pivotal role for the continued success and growth of the Fidelity Private Shares.
- Be hands-on in the support, delivery, and success of the Fidelity Private Shares platform.
- Work closely with technical leads, product, and customer success teams to support our customers and inform the product.
- Research and develop new growth opportunities to expand on the strengths of the core technology.
Requirements
- Proven experience building, deploying, and supporting web applications in production with one or more programming languages (e.g., Python, Javascript, Java)
- Understanding and experience working with source code management, testing, and CI/CD processes and tools such as Github and Jenkins
- A customer-first mentality; a passion for engineering excellence; a desire to empower and collaborate with your teammates; a willingness to learn; and adaptability to new and changing requirements
- Strong analytical, technical, and problem-solving skills to understand complex customer needs and transactions
- A sense of ownership utilizing automation and tests to make sure code is robust as possible
- Ability and desire to learn and experiment with new technologies and patterns.
Benefits
- Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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