Technician for customer service at Nohl Brandschutz GmbH handling fire protection systems inspection and service. Requires technical expertise and customer service skills with travel readiness.
About the role
- Conseiller Back Office Commercial soutenant l’activité commerciale à Visan. Traiter les demandes clients, analyser les besoins et rédiger des réponses précises.
Responsibilities
- Support sales activity by performing back-office tasks
- Handle customer requests received via indirect channels
- Analyze and qualify customer needs
- Draft clear, structured written responses
- Assist sales representatives during customer calls
- Update internal tools (CRM)
Requirements
- Comfortable using computer/office tools
- Organized and efficient in managing multiple cases
- Ability to analyze, research and synthesize information
- Basic knowledge of automotive mechanics
- Proficient in telephone reception and commercial communication
Benefits
- Permanent contract (full-time, 35 hours/week), with possibility of overtime
- Monday to Friday (weekends off)
- Monthly performance-based bonus
- Position open to candidates with recognized disability status (RQTH)
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Service Technician performing maintenance and commissioning of fire protection systems at customer sites. Requires travel and on - call availability for emergency services.
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