Associate Operations Account Specialist collaborating with underwriting and partners at Travelers. Managing multi - state, multi - line accounts and contributing to a positive workplace culture.
About the role
- Manage Commercial Underwriting team across multi-state regions ensuring compliance and profitability while driving growth and providing exceptional service to agents and policyholders.
Responsibilities
- Leads and manages the Commercial Underwriting team across a multi-state region, ensuring compliance with state-specific guidelines
- Accountable for growth and profitability of the assigned book of business and territory
- Oversees risk evaluation and decisions on acceptance, modification, or rejection to achieve territorial and industry objectives
- Drives strategies for profitable growth, retention, and market penetration while delivering exceptional service to agents and policyholders
- Provides leadership support as needed across the team
- Directs and manages a team of underwriters handling complex or irregular cases
- Oversees risk selection, underwriting quality, and operational efficiency while fostering collaboration and business growth
- Ensures compliance with authority levels, develops staff capabilities, and drives strategies for profitability and resource optimization
Requirements
- High School Diploma or equivalent required
- Bachelor's degree preferred
- Insurance industry designation achieved, or completion of three sections from CPCU courses 500/510, 520 or 551, 552
- Five or more years commercial multi-line underwriting experience
- Prior leadership experience
- Results-driven insurance professional with extensive expertise in commercial underwriting, risk selection, and pricing strategies
- Skilled in interpreting policy language and applying technical knowledge to ensure profitable growth and compliance
- Adept at building strong agency relationships, influencing stakeholders, and delivering effective presentations
- Brings a deep understanding of insurance laws, regulatory requirements, and market practices
- Advanced analytical skills and proficiency in Microsoft Office tools
Benefits
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
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