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Hybrid Platform Applications Engineering Lead

at Factorial
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Posted 22 minutes ago

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About the role

  • Lead the deployment and support of OpenChip’s hardware platforms and software solutions at our strategic partners.
  • Define and execute customer enablement strategy for OpenChip products (Hardware, Software and System).
  • Delivery of hands-on technical support and guidance to key customers during the integration, commissioning and deployment phases.
  • Define and deliver tooling, training, documentation, to accelerate technology integration.
  • Represent customer needs internally and contribute to product roadmap discussions.
  • Understand the technical challenges of deployment in real-world Data Center and HPC environments.
  • Lead cross-functional teams for critical issue resolution and deliver/report customer success metrics.
  • Collaborate with silicon, software, and systems teams to ensure a seamless customer experience from bring-up to production.
  • Grow and lead a high-performing, cross-disciplinary team of application engineers spanning AI, hardware and software domains.
  • Foster strong leadership within the team by mentoring engineers, driving professional growth, and creating an environment that promotes collaboration and excellence.

Requirements

  • Bachelor’s or Master’s Degree in Computer Science, IT, Engineering or a related technical field.
  • Minimum of 5 years of experience in a technical leadership or management role.
  • Recent hands-on experience in platform applications, systems engineering, or customer-facing technical roles.
  • Strong understanding of hardware/software interfaces, system integration, system bring-up, and performance tuning.
  • Excellent written and verbal communication skills are crucial for collaborating with teams and interacting with customers.
  • Excellent leadership skills, with a passion for mentoring and team development.
  • Strong analytical and problem-solving abilities are necessary to identify root causes and find creative solutions for customer challenges.
  • The ability to understand and effectively communicate customer technical requirements and challenges to internal teams.

Benefits

  • A chance to work on one of the most transformative AI and silicon engineering companies in Europe with cutting-edge technology and industry leaders.
  • We offer a remuneration package that values your experience.
  • We believe in investing in our employees and providing them with opportunities for growth and career development.
  • Work in a hybrid environment with flexible scheduling.
  • Join an innovative team and experience company growth.
  • Opportunity to travel to other countries in Europe to meet the teams, collaborate and drive solutions.
  • We are looking for outstanding people willing to join our mission to change the silicon industry and help build a better world.

Job title

Platform Applications Engineering Lead

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridLimerickIreland

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