Hybrid Principal Cloud Operations Engineer

at Extreme Networks

• Job title: Principal Cloud Operations Engineer
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud, Docker, ElasticSearch, Google Cloud Platform, Grafana, Kafka, Kubernetes, Linux, Microservices, NoSQL, Postgres, Prometheus, RabbitMQ, Redis, SQL, Terraform
• Location requirements: Hybrid, San Jose, United States

About the role

• Cloud Operations Engineer designing and implementing highly reliable cloud solutions. Leading cloud infrastructure initiatives for production operations and customer success in a growing team.

Responsibilities

• Provide technical leadership in cloud architecture, operational excellence, reliability, and cost optimization across large-scale production environments.
• Stay current with industry trends and best practices, and leverage AI technologies and cloud service provider platforms (AWS, Google Cloud, and Azure) to improve operational efficiency, scalability, security, and resiliency.
• Design and ensure secure, reliable, and high-performance communication across multiple regions and cloud service providers.
• Configure, tune, and operate middleware services, including SQL and NoSQL databases, messaging and streaming platforms, and related infrastructure components.
• Evaluate, recommend, and lead the adoption of CloudOps and DevOps tools, platforms, and automation solutions.
• Troubleshoot complex production infrastructure and application issues, providing deep technical expertise and hands-on support when required.
• Drive root cause analysis (RCA), implement corrective actions, and establish preventive measures to avoid recurrence.
• Collaborate closely with engineering cloud architects in system design discussions, architecture reviews, and whiteboard sessions.
• Partner with Development, QA, SRE, and external service providers or carriers to resolve issues and improve system reliability.
• Design, implement, and evolve deployment automation platforms for Kubernetes-based microservices.
• Improve service availability, performance, and scalability through automation, tooling, capacity planning, and process improvements.
• Analyze system and service performance, identify bottlenecks, and deliver actionable recommendations to improve efficiency and resilience.

Requirements

• BS level technical degree required; Computer Science or Engineering background preferred.
• 8+ years of experience in a CloudOps / DevOps role.
• Hands on experience with AWS or any public cloud (Azure, GCP etc.).
• Knowledge of Linux, security and networking fundamentals.
• Working knowledge of container-based architecture and deployment (Docker, Kubernetes.)
• Working knowledge of deployment automation development (Terraform, Helm, ArgoCD).
• Experience in diagnosing and resolving complex application problems.
• Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Flink, Kafka, and RabbitMQ.
• Experience with monitoring tools (Nagios, Grafana, Prometheus)
• Experience with cloud security and compliance implementation is a plus.
• Strong follow-through and initiative to stay with issues until they are resolved.
• Comfortable working within a distributed team located in multiple time zones.

Benefits

• Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.