About the role

  • Appointment Scheduler at Expivia Marketing managing client relationships and scheduling adviser appointments. Flexible remote work after initial training at the office in Erie, PA.

Responsibilities

  • Communicate with current clients of financial advisers by phone and email (No cold calling)
  • Conduct scripted qualifying questions to understand client interest and needs
  • Schedule, confirm, and manage adviser appointments
  • Follow up with clients to maintain engagement and a positive experience
  • Keep adviser calendars organized and accurate

Requirements

  • High school diploma or GED (required)
  • Experience in customer service, scheduling, or sales (preferred)
  • Must successfully pass a criminal background check
  • Proficient with Microsoft Word & Excel
  • Excellent communication skills and professional phone presence
  • Organized, detail-oriented, and able to multitask effectively
  • Positive attitude and commitment to client satisfaction.

Benefits

  • Flexibility of working from home
  • Career Growth
  • Clear Career Path

Job title

Appointment Scheduler

Job type

Experience level

Mid levelSenior

Salary

$13 - $14 per hour

Degree requirement

High School Diploma

Location requirements

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