QA Engineer focused on creating and executing test cases at Timestamp Group. Involves mobile applications, API testing, and teamwork in a Scrum setting.
About the role
- QA Administrator supporting underwriting teams within London insurance market focusing on Company Market and Lloyd’s Syndicate environments. Involves operational support and collaboration with various stakeholders.
Responsibilities
- Provide day-to-day administrative and operational support to underwriting teams across multiple lines of business
- Support the processing of risk set-ups, endorsements, renewals, and policy documentation, ensuring accuracy and timeliness
- Act as a point of contact for offshore underwriting support teams, helping to resolve queries and clarify instructions
- Assist in ensuring tasks are completed in line with agreed SLAs and operating procedures
- Liaise with underwriters and operations colleagues to support smooth workflow and reduce delays
- Maintain consistent operating standards across Company Market and Lloyd’s Syndicate environments
- Support underwriting teams across lines of business including Marine, Financial Institutions, Aviation, Property, Cargo, and T&L
- Help keep process documentation and knowledge materials up to date
- Assist with underwriting operations processes including submission intake, policy administration, bordereaux handling, sanctions and compliance checks, policy issuance and documentation
- Support data quality checks to ensure information entered into underwriting and policy systems is accurate and complete
- Help identify recurring issues or bottlenecks and escalate where appropriate
- Support basic reporting and tracking of operational volumes and turnaround times
Requirements
- Experience in underwriting operations, insurance administration, or a similar support role within the London or Company Specialty Market
- Basic understanding of Company Market and/or Lloyd’s environments (full SME knowledge not required)
- Familiarity with London Market systems such as Eclipse, PPL, Whitespace, or similar is desirable but not essential
- Understanding of the policy lifecycle (submissions, endorsements, renewals)
- Strong attention to detail and an organised approach to work
- Clear and professional communication skills, with the ability to work with multiple stakeholders
- Comfortable working in a structured, process-driven environment
- Willingness to learn, develop, and build deeper knowledge of London Market operations
Benefits
- A competitive salary with a generous bonus
- Private healthcare
- Critical illness life assurance at 4 x your annual salary
- Income protection insurance
- A rewarding pension
- Cash back cards for discounts and promotions
- Cycle Scheme to save money on bikes and accessories
- Professional and personal development opportunities including online courses, seminars, and workshops
- Employee Stock Purchase Plan (ESPP)
- Flexible hybrid working model
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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