Engineering Manager for the CRM team at Epidemic Sound, leading Salesforce projects and managing a high-performing team. Collaborate with Sales and Finance for strategic alignment while ensuring system integrity.
Responsibilities
Lead, mentor, and develop a team of CRM systems specialists, managing capacity and resource allocation.
Accountable for the execution and quality of all CRM projects, including integrations, upgrades, and the RLM Implementation Program.
Work closely with stakeholders across Sales and Finance to define project scopes, timelines, and business alignment.
Ensure the team maintains appropriate best practices for CRM systems management, ownership, and security of Salesforce.
Act as an ambassador for Epidemic Sound’s values, fostering an inclusive and psychologically safe environment.
Requirements
Proven experience in a CRM leadership role, specifically managing Salesforce systems and complex implementation programs.
Demonstrated ability to lead and mentor technical teams while managing recruitment and performance feedback.
Strong stakeholder management skills with experience aligning technical roadmaps with Sales and Finance objectives.
High accountability for system reliability and security within a fast-paced, scaling environment.
Excellent communication skills with the ability to foster collaboration and psychological safety within a team.
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