Hybrid Debt Manager – Out-of-Court Specialist

Posted 5 days ago

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About the role

  • Debt Manager handling out-of-court debt collection processes for EOS KSI. Join a leading B2B specialist in credit and debt management with a focus on customer success.

Responsibilities

  • Assert outstanding claims in writing and independently handle complaints
  • Conduct outbound and inbound telephone calls
  • Independently arrange payment terms with our customers
  • Identify and implement solutions for customers in arrears
  • Record and process complex cases
  • Carry out out-of-court dunning/collection procedures and prepare cases for judicial proceedings

Requirements

  • Completed commercial or legal vocational training, e.g., office clerk, industrial clerk, legal assistant, office communications clerk (m/f/d)
  • Some professional experience in debt collection
  • Good German language skills, both written and spoken

Benefits

  • Flexible working hours: You have flexibility within business hours and the team's minimum staffing requirements and an individual working-time account
  • Vacation days: 30 days from day one — plus December 24 and 31 off
  • Permanent employment contract: Security through being part of a corporate group
  • Company pension plan: Voluntary employer contributions to support your financial security in retirement
  • Subsidized occupational disability insurance with simplified enrollment
  • Subsidy for the Deutschlandticket and JobRad: discounted bike leasing
  • Additional bonuses: Annual bonus
  • Corporate benefits: Numerous discounts via the benefits portal for EOS employees

Job title

Debt Manager – Out-of-Court Specialist

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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