About the role

  • Inpatient Financial Counseling Specialist performing benefit education and verification at Ensemble Health Partners. Handling patient liabilities and communication during patient stays at Mercy - Perrysburg Medical Center.

Responsibilities

  • Perform the task of benefit education and validation
  • Face to face review of inpatient benefits, authorization
  • Collect inpatient, observation, and outpatient in a bed liability
  • Handle the accurate verification and calculation of patient liabilities
  • Assess patient insurance and financial information to determine liability
  • Utilize face to face communication with patients during their stay to collect the estimated patient liability
  • Monitor missed collection opportunities for potential process improvements and follow-up

Requirements

  • 1+ years of customer service experience
  • High School Diploma/GED Required
  • CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)

Benefits

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement

Job title

Financial Counselor

Job type

Experience level

Junior

Salary

$19 - $20 per hour

Degree requirement

High School Diploma

Location requirements

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