Customer relation role at Crédit Agricole focusing on banking and insurance services. Engaging with clients to meet their financial needs and ensure satisfaction.
About the role
- Inpatient Financial Counseling Specialist performing patient benefits education and liability verification. Responsible for accurate calculations and face-to-face communication with patients in a healthcare setting.
Responsibilities
- Perform benefit education and validation
- Conduct face-to-face review of inpatient benefits
- Handle accurate verification and calculation of patient liabilities
- Make follow-up phone calls to patients that are unable to make payment
- Assist eligibility specialists in the verification of insurance information
Requirements
- 1+ years of customer service experience
- Must be inquisitive and demonstrate openness to innovation including AI
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
Job title
Job type
Experience level
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Degree requirement
Location requirements
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