Analyst responsible for mapping processes and identifying operational efficiency in the payments company Elo. Engage in continuous improvement projects and cross-departmental collaboration.
Responsibilities
Map processes using methodologies (BPM, Lean, Six Sigma, etc.)
Identify improvements, operational efficiencies, risks, and controls in the mapped processes
Develop flowcharts and support the drafting of policies and procedures
Support continuous improvement and automation projects
Collaborate with internal teams to gather information
Ensure processes are updated and governed in the corporate repository
Requirements
Knowledge of BPMN and modeling tools (Visio, Bizagi, etc.)
Basic knowledge of risk management (COSO, ISO 31000, Basel framework, Central Bank (Bacen) circulars)
Familiarity with process indicators (KPIs, SLAs)
Basic data analysis skills
Experience with Lean/Six Sigma is desirable
Additionally, the following will be a plus:
Knowledge of analytics, data, and automation
Benefits
Profit Sharing Program (PPR)
Medical insurance (Bradesco - co-payment)
Optional dental insurance (Bradesco)
Life insurance (Banco do Brasil)
Optional private pension (you may contribute up to 7.8% of salary; Elo contributes between 100% and 200% according to plan rules)
Meal/food allowance of R$1,800.00
Flexible credit balance of R$150.00
Christmas voucher card R$850.00
Home office allowance (R$200.00 for hybrid model and R$300.00 for remote model)
Mobility allowance of R$400.00
Free parking
Childcare assistance for parents
Culture allowance (usable for theater, cinema, or bookstores)
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