Conseiller Clientèle managing customer inquiries for audioprosthetic professionals. Responsible for phone and email communication, order management, and client satisfaction.
About the role
- Lead Licensed Mental Health Counselor supervising other counselors at Ellie Mental Health. Seeking creative individuals with a passion for improving mental health care.
Responsibilities
- Supervising other mental health counselors.
- Evaluate mental health diagnoses, create, implement, and maintain treatment plans and complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy.
- For fulltime status, must maintain a caseload of a minimum of 25 client visits per week or make as much as you want with more clients.
- Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in your community.
- Utilize creativity in interventions to help clients achieve and exceed goals.
- Prepare and submit individual documentation for each session per company guidelines and protocol.
- Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed.
- Attend and participate in all clinical staff meetings and trainings.
Requirements
- Master’s degree in one of the behavioral sciences or related fields from an accredited college or university.
- Massachusetts clinical licensure (LMHC).
- Experience with completing diagnostic assessments, treatment plans and clinical case notes.
- Ideal candidates will have a general knowledge of therapy services, community resources, insurance billing, and previous experience with mental health documentation.
- Ability to complete and submit documentation of services and other documents in a timely manner.
- Ability to demonstrate and model stable, appropriate boundaries with clients.
- Proficient in the use of Office 365 and EHR systems (Valant experience a plus).
- Ability to pass a background check.
- Authorization to work in the United States.
Benefits
- Competitive compensation with uncapped earning potential
- Health benefits including medical, dental, and vision
- 25 clinical hours per week for full time status
- Dedication to a team approach and atmosphere
- Paid Time Off (PTO)
- 401(k) Match
- Flexible scheduling
- Paid Case Consultations
- Paid Continuing Education time
- Free CEU credits
- Credentialing, office space, and technology all included with employment
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