Delivering personal financial counseling services for military personnel and families at installations in Nevada. Coordinating financial workshops and managing various counseling needs as assigned.
About the role
- Conseiller Clientèle managing customer inquiries for audioprosthetic professionals. Responsible for phone and email communication, order management, and client satisfaction.
Responsibilities
- Answering phone calls and handling emails from our professional customers (hearing care professionals / audioprosthetists)
- Managing customer relationships by phone and email (approximately 60 calls/day per person)
- Order entry and tracking
- Handling complaints
- Invoicing in coordination with our sales team
- Independently managing case files in collaboration with colleagues and other departments
Requirements
- You hold a commercial or administrative qualification (e.g., BTS in Sales/Customer Relations or Business Unit Management)
- At least 3 years' proven experience in remote customer relations
- Strong interpersonal skills and adaptability to handle customer requests
- Proficient with computer/IT tools
- Knowledge of SAP, Salesforce and Diabolocom is a plus
- Excellent team spirit and willingness to support colleagues
Benefits
- Friendly work environment
- A team known for operational excellence
- Close managerial support
- 75% reimbursement of public transport costs
- CSE (employee committee) benefits
- Profit-sharing agreement
- Meal vouchers
- Remote work (subject to managerial approval)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Personal Financial Counselor providing financial counseling services to military families in various locations. Assisting with financial education and managing personal financial situations for service members.
Juristischer Berater in einem hybriden Arbeitsumfeld für ein Unternehmen in der Finanzbranche. Unterstützung von Arbeitsrechtsfragen und Mitgestaltung von Personalrichtlinien.
Senior Counselor providing benefits counseling for members of 32BJ Benefit Funds. Managing complex cases related to pension, disability, and other retirement benefits.
Agent immobilier indépendant with Liberkeys, providing support in sales and customer satisfaction since 2018. Engaging in property estimation, negotiation and client guidance.
Independent real estate advisor role at Liberkeys, leveraging technology and support to achieve success. Engage in property estimation, client guidance, and performance evaluation with expert coaching.
Conseiller immobilier indépendant pour une entreprise innovante dans l'immobilier. Transformant le secteur grâce à la technologie et à l'humain.
Sales Advisor ensuring customer satisfaction by providing quality advice at Castorama. Contributing to product presentation and store organization while promoting services and offers.
Sales Associate at Castorama ensuring customer satisfaction with quality service. Developing sales and assisting clients with home improvement projects in a retail setting.
Sales Advisor at Castorama ensuring customer satisfaction and driving sales in your department. Collaborating with team members to enhance customer experience and maintain store standards.