About the role

  • Telephonic RN Nurse Case Manager at Elevance Health managing complex member care needs with a focus on optimizing health care. Responsibilities include conducting assessments, implementing care plans, and coordinating resources.

Responsibilities

  • Ensures members understand benefits and assist in access of services appropriate to their health needs.
  • Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment.
  • Implements care plan through actions based on assessments including providing education, facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements.
  • Coordinates internal and external resources to meet identified needs.
  • Monitors and evaluates effectiveness of the care management plan and modifies as necessary.
  • Interfaces with Medical Directors and other health professionals on the development of care management treatment plans.
  • Assists in problem solving for members and providers related to access to care, vendors, claims or service issues, etc.

Requirements

  • Requires BA/BS in a health related field and minimum of 3 years of clinical experience;
  • Current, unrestricted compact RN license in your home state.
  • Multi-state licensure is required if providing services in multiple states.
  • Strong clinical background in hospital setting, i.e. Med Surg, ER, ICU, Critical Care
  • Ability to talk, type and critically think at the same time.
  • Demonstrates critical thinking skills when interacting with members.
  • Experience with Microsoft Office and/or ability to learn new computer programs/systems/software quickly.
  • Ability to manage, review, and respond to emails/instant messages in a timely fashion.
  • Excellent collaboration, communication, and teamwork skills.

Benefits

  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
  • paid holidays
  • Paid Time Off
  • medical, dental, vision
  • short and long term disability benefits
  • wellness programs
  • financial education resources

Job title

RN Nurse Case Manager I

Job type

Experience level

Mid levelSenior

Salary

$68,880 - $113,160 per year

Degree requirement

Bachelor's Degree

Location requirements

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