Advanced Practice Provider Bilingual responsible for providing telehealth services for home care patients. Collaborating with health professionals to develop and implement care plans while ensuring patient education.
About the role
- Community Health Worker responsible for connecting patients, care teams, and resources in Nevada. Conducts outreach and supports patients in navigating healthcare and social services.
Responsibilities
- Serving as a liaison/connector between the patient, care team, and the community
- Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services
- Conducts telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure
- Meets patient in clinic or facility to help identify social determinants of health impacting patient’s health and general well-being
- Collaborates with social worker and/or care manager to develop action plan
- Develops trusting relationship with patients by providing support and advocacy to help achieve health goals
- Assists patients in accessing health-related services and community resources
- Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed
- Documents interactions with patients and on behalf of patients in medical record
- Attends meetings as required
- Travels to worksite and other locations as necessary
Requirements
- Requires a H.S. diploma or equivalent
- experience utilizing electronic medical record
- 1 year of experience in a healthcare, community-based, or social work environment
- Bilingual in English and Spanish is required
- Certified Community Health Worker preferred
- Reliable personal transportation preferred
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
- paid holidays
- Paid Time Off
- medical, dental, and vision insurance
- short and long term disability benefits
- wellness programs
- financial education resources
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