Operations Document Administrator supporting ICS Client and Partner Services with high standards of delivery. Responsible for managing Private Library submissions and client services activities in a hybrid role.
About the role
- Operations Associate at Element delivering vehicles to the DSP and managing transport services. Collaborating with Transportation Analysts and ensuring accurate reporting on vehicle services and repairs.
Responsibilities
- Supporting the Transportation Analysts in delivering vehicles to the DSP
- Orders Temp tags, following up on repairs, responding to inquiries from internal and external clients
- Holding meetings with vendors as needed and pulling together reports to provide status as necessary
- Manage transport services as requested with accuracy
- Support Transport Analyst with vin level escalations and meetings
- Responsible for Master reject file – research the root cause and have it corrected so the data feeds properly
- Assist with the coordination of repairs needed at hub
- Maintain records of required vehicle services while vehicles are in storage status
Requirements
- High School Diploma, 2- or 4-year degree preferred
- Process Management experience preferred
- Six Sigma Yellow Belt or above is an asset
- Production Forecasting is an asset
- A demonstrated history of problem solving in complex operational experiences is required
- Customer Service experience
Benefits
- Competitive base salary
- Annual bonus
- Savings fund and savings account
- Retirement plan with company contribution
- Grocery and restaurant vouchers
- Support for sports activities
- Medical and life insurance
- Flexible schedules
- Hybrid work model
- Free parking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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