Hybrid Operations Associate

at EFICIO

• Job title: Operations Associate
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Chicago, United States

About the role

• Operations Associate supporting day-to-day operations and office culture at Efficio's Chicago office while collaborating with teams across North America.

Responsibilities

• Oversee day-to-day management of the Chicago office space, supplies, and local communications
• Serve as main point of contact for building management, vendors, and service providers
• Manage lease renewals, vendor partnerships, and recurring operational processes
• Ensure smooth operation of shared spaces including the kitchen, maintaining inventory and office refreshments
• Provide daily administrative support to the Senior North American Management team
• Provide ad-hoc support to visiting consultants and the North American team
• Manage local operations budget and corporate credit card expenses
• Responsible for the sign off before approval for all Chicago-specific invoices
• Support Accounts Payable/Receivable processes and relationships with major suppliers
• Partner with leadership to set and manage local financial priorities
• Manage and maintain an inventory and onboarding of devices (laptops, phones, accessories)
• Provide first-line technical support and liaise with the global IT team for escalations
• Ensure smooth setup and functioning of devices and applications for new and existing personnel
• Collaborate with HR Senior Advisor on onboarding and offboarding processes for Chicago employees
• Support HR-led initiatives and maintain compliance with Chicago Labor Laws and OSHA Standards
• Ensure office policies align with Efficio’s Information Security Standards (“ISO”)
• Provide administrative and logistical support for BD and Marketing events and campaigns (e.g. CPO Dinners)
• Assist with data cleansing, research, and CRM updates for BD projects
• Deliver executive support to Regional Vice Presidents, including travel coordination, calendar management, and expense reporting
• Plan and execute monthly office events and team activities within defined budgets
• Collaborate with leadership to strengthen local culture and employee engagement
• Serve as a key contributor to building and maintaining a positive, connected workplace

Requirements

• Bachelor’s degree from an accredited university
• Internship or prior experience in a corporate environment
• Strong IT literacy, including MS Office (Word, Excel, PowerPoint, Outlook)
• Excellent multitasking, organization, and problem-solving skills
• Confident communicator with the ability to build relationships across levels and teams
• Self-motivated and comfortable working independently
• Interest in professional growth within a fast-paced, collaborative environment
• Must have the right to work in the USA

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development