Hybrid Senior Manager, Sales Training and Operations

at Edwards Lifesciences

• Job title: Senior Manager, Sales Training and Operations
• Job type: Full Time
• Experience level: Senior
• Salary: $178,000 - $253,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Irvine, United States

About the role

• Senior Manager overseeing Sales Training and Operations for medical device innovations. Managing educational needs and training programs while collaborating with cross-functional teams.

Responsibilities

• Identify ongoing educational and project needs.
• Create and oversee key learning events including Basecamp, new hire and cross-training activities in partnership with key stakeholders.
• Act as a core team lead and provide consultation on various internal and/or field-related projects with cross-functional teams.
• Provide leadership and management to team members focused on training operations
• Develop a training schedule that optimizes efficient use of resources (Labs, Trainers, Training equipment, etc.)
• Provide leadership through guidance, coaching and development for team members.
• Lead ongoing efficiency improvements in vendor and consultant payments.
• Investigate and analyze ongoing training needs and develop training plans and programs that meet the changing needs and priorities of the business while partnering with Sales Training and Sale leadership
• Create and present customized digital technical content.
• Develop a strategy for digital training and related infrastructure.
• Lead in process improvement projects by driving program effectiveness and ensuring overall stakeholder satisfaction from a content and educational perspective.
• Other incidental duties

Requirements

• Bachelor's Degree in related field or equivalent work experience based on Edwards criteria required
• Minimum 10 years experience in relative medical device sales and clinical field training program leadership experience required.
• People management experience preferred (includes hiring/firing authority, performance management, coaching, development and employee relations with HR functions).
• Ability to travel up to 50% (daytime, overnight, car or air travel)

Benefits

• competitive salaries
• performance-based incentives
• a wide variety of benefits programs to address the diverse individual needs of our employees and their families