Installation Project Manager ensuring quality technical service for Ecolab Textile Care Division by managing installation projects. Role involves coordination, troubleshooting, and customer support.
Responsibilities
Responsible for managing all aspects of installation projects to include scheduling of the materials to the customer’s site, step by step planning of the installation with the Territory Manager, coordination of all parts and tools needed, on site management of project contractors, and more to ensure that it is completed on time and within budget.
In partnership with Territory and District Manager, design, communicate and implement the operational plan for completing assigned project.
Monitor project progress and take action to resolve project challenges and delays
Review installation and system operations, answer technical questions including operational and preventative maintenance inquiries and ensure the Customer/Plant Engineer have a full understanding of the functioning system and that system is functioning properly
Understand program and service protocols, leverage resources to improve performance growth and communications
Solve customer problems and provide recommendations to the Customer/Plant Engineer and Contractor Identify, develop and gather resources and required information to complete the project. This will include specifications for installations including measurements of doorways, aisles, tanks, developing project schedules, budget and forecasts, and identifying and selecting the most cost-effective materials, resources and appropriate project staff, etc.
Facilitate the full installation of systems with a focus on appropriate connections to include: electrical, plumbing and the communication between the computer and dispenser
Connect meters that monitor energy usage (water, gas and electrical)
Use control/tracking systems to ensure quality, timely results and eliminate scope creep Provide escalated technical support, training and troubleshooting for clients and Territory Managers to ensure full understanding of use/maintenance of systems over the phone or onsite
Attend safety training and apply principles learned; ensure proper/safe use of equipment, safeguards, PPE and hazardous materials
If required, travel to customer site to conduct visual troubleshooting and support of escalated issues
Provide additional training on use/maintenance of systems as required
Requirements
High School Diploma OR GED + 4 years of mechanical/technical experience
Mechanical/electrical/plumbing related experience and/or aptitude; experience with mechanical installations, including working with power and air operated tools
Must be proficient in safety protocol including Lock Out Tag Out, Confined Space, Hazardous Communication, Hot Work Permit, and more
Possess physical ability to maneuver and work around heavy machines
Valid driver's license and acceptable 2-yr driving record
Availability for weekly overnight travel up to 90% of the time
No Immigration Sponsorship available for this opportunity
Benefits
Receive a company vehicle for business and personal use
Carve out a long term, advanced career path in sales/service, corporate accounts, or management
Flexible, independent work environment where you will plan your own schedule
Access to best-in-class resources, tools, and technology
Enjoy a paid training program allowing you to learn from successful professionals
Grow your income as you drive sales
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food and healthy environments
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
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