Application Support Engineer managing API integrations and cloud infrastructure for Corp Services - Data. Focusing on automation, data consistency, and collaboration with internal teams in Tampa, Florida.
About the role
- Application Support Engineer at Nephos Technologies responsible for cloud-native technologies and customer-facing support. Ensuring application reliability and supporting AI-driven solutions on modern infrastructure.
Responsibilities
- Provide L1/L2 technical support for production applications, including incident response, troubleshooting, and root cause analysis
- Manage and maintain Kubernetes clusters, including deployment, scaling, monitoring, and optimization of containerized applications
- Monitor application performance and system health using observability tools, proactively identifying and resolving issues before they impact users
- Collaborate with L3 development teams to troubleshoot application issues, optimize deployments, and improve system reliability
- Diagnose and resolve complex networking issues including load balancing, DNS, firewalls, and service mesh configurations
- Support AI/ML platforms and applications, understanding their unique infrastructure and operational requirements
- Create and maintain technical documentation, runbooks, and knowledge base articles
Requirements
- Strong experience with Kubernetes (K8s) administration and troubleshooting, including pods, services, deployments, and persistent volumes
- Solid understanding of networking concepts including TCP/IP, DNS, load balancing, proxies, and network security
- Proven experience in application support roles with expertise in incident management, troubleshooting and problem resolution
- Experience with containerisation technologies (Docker, containerd)
- Proficiency with Linux/Unix systems administration
- Strong scripting skills (Python, Bash, or similar) for automation and tooling
- Experience with Infrastructure as Code using Terraform for provisioning and managing cloud resources
- Proficiency with Git and GitHub for version control, code collaboration, and CI/CD workflows
- Experience with monitoring and observability tools (Prometheus, Grafana, ELK stack, or similar)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Develop capabilities to shift to an automated system security evaluation process for clients. Facilitate infrastructure management and support compliance in a hands - on DevOps environment.
Performance/Simulation/Application Engineer at Caterpillar Inc. executing simulation analyses and collaborating with teams to enhance product reliability and performance.
Senior Application Development Engineer overseeing design, development, and execution of platform plug - ins for TIBCO Platform. Requires communication skills and technical knowledge for collaborative efforts.
Application Engineer 4 developing automation processes for security evaluations in Linthicum Heights, MD. Providing application engineering support to evaluate large language models in the ATO process.
Operations Application Engineer at Fiserv, ensuring reliability of business applications and high - performance systems. Involves automation, monitoring, and incident response in Fintech services.
Project Application Engineer defining system requirements and specifications for Industrial Systems in Roanoke, VA. Collaborating with clients and suppliers for successful project execution.
Serve as a technical expert in CFD tools helping customers realize their value. Deliver software demonstrations, training, and support as part of a collaborative team.
Principal Security Engineer at Binti focusing on securing software applications for social services. Conducting assessments, responding to incidents, and improving security architecture in a collaborative environment.
Technical expert in industry‑leading CFD tools such as ANSYS Fluent and CFX. Partnering with account managers and customers to drive pre - sales success and deliver impactful technical support.