Onsite Bilingual Patient Care Guide

Posted last week

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About the role

  • Patient Care Guide providing trauma-informed patient-centered care at The DuPont Clinic in Washington, D.C. Supporting patients through procedures and recovery while collaborating with healthcare teams.

Responsibilities

  • Providing trauma-informed patient-centered care by offering physical and emotional support to patients before, during, and after their abortion procedures
  • Utilizing Quickbase EMR to input patient information; review and upload patient charts
  • Supporting and monitoring patients through recovery including taking vital signs and conducting bleeding checks with oversight from nurses and providers
  • Communicating effectively with all members of the patient-care team, with Slack, Google Meet, and in-person
  • Assisting and providing ultrasound guidance for procedures after appropriate training
  • Setting up the clinic in the morning and shutting down at the end of day
  • Collaborating with the operations team with maintenance of the clinic when time allows, including laundry, restocking, bringing in orders, etc.
  • Actively demonstrate, promote, and support a culture of diversity, equity and inclusion by upholding principles of reproductive justice
  • Participating in staff meetings and training
  • Other duties as assigned

Requirements

  • Bilingual fluency in Spanish
  • Strong commitment to a person's bodily autonomy
  • Flexibility with scheduling
  • Patient-focused with a strong sense of empathy and holding space for others
  • Active listening skills
  • Ability to communicate clearly and collaborate with team members
  • Commitment to providing accurate information in a compassionate manner to all people, regardless of their circumstance

Benefits

  • health insurance
  • a retirement plan (with a company contribution starting the first of the quarter after 6 months of employment)
  • periodic bonuses
  • paid time off
  • 11 paid holidays
  • professional development funds of $250-$500

Job title

Bilingual Patient Care Guide

Job type

Experience level

Mid levelSenior

Salary

$26 per hour

Degree requirement

No Education Requirement

Location requirements

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