Hybrid Senior Director, Global Head of Internal Communications

Posted 3 weeks ago

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About the role

  • Senior Director overseeing IonQ's internal communications strategy and strengthening employee engagement across the organization. Reporting to the VP, Global Marketing and Communications team.

Responsibilities

  • Oversee and ensure quality and consistency of all internal employee events, programs, email messages, video scripts, etc., involving the Chairman & CEO, CFO & COO, CLO, CHRO, EVP Technology & Engineers and other senior executives – including packaging speaking opportunities in an easily digestible and visual way that drives awareness and more collaboration among employees
  • Work with the Executive Office team and video production to produce quarterly global town halls “All Hands” meetings, including executive support, e.g., scripting and Q&A, slide production, speech/presentation coaching and invitation and viewing room management
  • Gain an understanding of the various personas of our employee base to create compelling channels, content, messaging, packaging and repurposing of news and information tailored for these audiences – from individuals in the labs, Go-to-Market/Sales/Business Development, Compute/Tech/Ops, Field Engineering, businesses, across all regions, newly acquired employees, corporate functions, etc.
  • Lead the development and execution of IonQ’s internal engagement plan aligned with the company’s narrative to effectively articulate its strategy and successes
  • Build and train teams on IonQ’s Internal Communications policies and procedures, enhancing its strategy and roadmap globally to: support the company’s rapid evolution; address employees’ preferences for receiving and acting on communications deliverables; and promote cross-fertilization of comms and best practices across regions, functions and businesses
  • Lead and professionally develop a global internal communications team of individuals embedded across the various business units, geographies, and functional areas
  • Maintain internal communications stylebook and guidelines for all internal communicators and build awareness among all MarComms, Investor Relations, and Product Marketing/Events teammates
  • Generate ideas and enhancements to stimulate employee experiences including programs, events, and interactions that demonstrate the company’s ambitions and growth
  • Continue to evolve social/intranet platforms, through both improved storytelling/editorial content - working in tandem with technology to drive greater functionality, AI tools integration. On a parallel path, build a new intranet solution
  • Proactively solicit input for deepening employee engagement across the company collaborating closely with integration and transformation teams
  • Work directly with senior leaders to produce a wide variety of content in multiple forms to reinforce and share IonQ’s culture across the organization and its acquired companies
  • Manage and provide direction for the internal email platform used for large-scale, all-employee messages, including CEO memos, key organization announcements, acquisitions, key milestones/achievements, etc.
  • Measure, track and continuously improve employee engagement metrics

Requirements

  • Bachelor’s degree
  • 15+ years of corporate communications, PR agency, and/or journalism experience
  • Exceptional writing and editing abilities, including spelling and grammar skills, with a meticulous eye for detail and accuracy
  • Excellent verbal communication skills and ability to present proposals and strategies to top-level leaders as well as create engaging materials for all levels of the organization; ability to build strong relationships and trust with senior stakeholders, both within the broader Corporate Affairs function, and the wider businesses and functional areas (or teams); a proven “influencer”
  • Innovative approach to content types – thinking beyond the written word to consider visual, video, audio, interactive, in-person experiences and other channels and content delivery approaches
  • Creative, results-oriented problem solver with ability to operate across time zones in a fast-paced environment with resilience, intellectual curiosity, and adaptability
  • Analytical thinking and ability to integrate input from multiple stakeholders while working on deadlines
  • Proven ability to synthesize complex, at times esoteric technical and quantum computing-related materials, financial details and to craft creative, persuasive content for various global audiences
  • Strong project management and organizational skills with aptitude for managing simultaneous projects in a deadline-driven work environment
  • Diplomacy and tact for managing matrixed relationships
  • Proficient Microsoft Office Suite skills; advanced experience with internal workflow tools, employee survey solutions, and content production apps are a plus.

Benefits

  • Comprehensive medical, dental, and vision plans
  • Matching 401K
  • Unlimited PTO and paid holidays
  • Parental/adoption leave
  • Legal insurance
  • Home internet stipend
  • Pet insurance

Job title

Senior Director, Global Head of Internal Communications

Job type

Experience level

Senior

Salary

$169,869 - $221,514 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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