Senior Director overseeing IonQ's internal communications strategy and strengthening employee engagement across the organization. Reporting to the VP, Global Marketing and Communications team.
Responsibilities
Oversee and ensure quality and consistency of all internal employee events, programs, email messages, video scripts, etc., involving the Chairman & CEO, CFO & COO, CLO, CHRO, EVP Technology & Engineers and other senior executives – including packaging speaking opportunities in an easily digestible and visual way that drives awareness and more collaboration among employees
Work with the Executive Office team and video production to produce quarterly global town halls “All Hands” meetings, including executive support, e.g., scripting and Q&A, slide production, speech/presentation coaching and invitation and viewing room management
Gain an understanding of the various personas of our employee base to create compelling channels, content, messaging, packaging and repurposing of news and information tailored for these audiences – from individuals in the labs, Go-to-Market/Sales/Business Development, Compute/Tech/Ops, Field Engineering, businesses, across all regions, newly acquired employees, corporate functions, etc.
Lead the development and execution of IonQ’s internal engagement plan aligned with the company’s narrative to effectively articulate its strategy and successes
Build and train teams on IonQ’s Internal Communications policies and procedures, enhancing its strategy and roadmap globally to: support the company’s rapid evolution; address employees’ preferences for receiving and acting on communications deliverables; and promote cross-fertilization of comms and best practices across regions, functions and businesses
Lead and professionally develop a global internal communications team of individuals embedded across the various business units, geographies, and functional areas
Maintain internal communications stylebook and guidelines for all internal communicators and build awareness among all MarComms, Investor Relations, and Product Marketing/Events teammates
Generate ideas and enhancements to stimulate employee experiences including programs, events, and interactions that demonstrate the company’s ambitions and growth
Continue to evolve social/intranet platforms, through both improved storytelling/editorial content - working in tandem with technology to drive greater functionality, AI tools integration. On a parallel path, build a new intranet solution
Proactively solicit input for deepening employee engagement across the company collaborating closely with integration and transformation teams
Work directly with senior leaders to produce a wide variety of content in multiple forms to reinforce and share IonQ’s culture across the organization and its acquired companies
Manage and provide direction for the internal email platform used for large-scale, all-employee messages, including CEO memos, key organization announcements, acquisitions, key milestones/achievements, etc.
Measure, track and continuously improve employee engagement metrics
Requirements
Bachelor’s degree
15+ years of corporate communications, PR agency, and/or journalism experience
Exceptional writing and editing abilities, including spelling and grammar skills, with a meticulous eye for detail and accuracy
Excellent verbal communication skills and ability to present proposals and strategies to top-level leaders as well as create engaging materials for all levels of the organization; ability to build strong relationships and trust with senior stakeholders, both within the broader Corporate Affairs function, and the wider businesses and functional areas (or teams); a proven “influencer”
Innovative approach to content types – thinking beyond the written word to consider visual, video, audio, interactive, in-person experiences and other channels and content delivery approaches
Creative, results-oriented problem solver with ability to operate across time zones in a fast-paced environment with resilience, intellectual curiosity, and adaptability
Analytical thinking and ability to integrate input from multiple stakeholders while working on deadlines
Proven ability to synthesize complex, at times esoteric technical and quantum computing-related materials, financial details and to craft creative, persuasive content for various global audiences
Strong project management and organizational skills with aptitude for managing simultaneous projects in a deadline-driven work environment
Diplomacy and tact for managing matrixed relationships
Proficient Microsoft Office Suite skills; advanced experience with internal workflow tools, employee survey solutions, and content production apps are a plus.
Benefits
Comprehensive medical, dental, and vision plans
Matching 401K
Unlimited PTO and paid holidays
Parental/adoption leave
Legal insurance
Home internet stipend
Pet insurance
Job title
Senior Director, Global Head of Internal Communications
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