Telephony Systems Administrator overseeing daily operations of telephony systems for call center in Phoenix, AZ. Liaising with teams to ensure high service levels for customers.
About the role
- System Administrator supporting Department of Energy operations in Aiken, SC. Responsibilities include server maintenance, security implementation, and support to federal staff.
Responsibilities
- Provide support to the Department of Energy (DOE) Savannah River Operations Office.
- Assist federal government staff and site contractors at the Savannah River Site (SRS) located in Aiken, SC.
- Support the System Administrator II with installing, supporting, and maintaining servers or other computer systems.
- Mentor the Systems Administrator Apprentice.
- Implement security concepts.
- Operate, monitor, secure, and sustain the Storage Area Network (SAN), VMware cluster servers, and backup systems.
- Provide Operation & Maintenance for IT service management and relevant systems.
- Utilize a service management tool for trouble ticket tracking.
- Assist in the development of standardized LAN operation procedures.
- Create lessons learned entries for future process improvement.
- Verify and validate products and services provided.
- Perform business intelligence techniques.
- Script to automate routine tasks.
- Setup and administer SMTP e-mail.
- Troubleshoot and resolve client-side e-mail issues.
- Perform other duties as assigned.
Requirements
- Bachelor's degree in Computer Science or a related field.
- Minimum of three years of experience working in a primarily Windows environment, preferably with experience administrating Active Directory and Windows Server systems.
- Minimum of one year of experience utilizing VMware vSphere/ESXi or a similar virtualization hypervisor.
- Must possess (or be able to obtain) a “Q” level security clearance.
Benefits
- Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
- Matching 401K
- Short- and Long-Term Disability
- Pet Insurance
- Professional Development/Education Reimbursement
- Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Telephony Systems Administrator ensuring Call Center telephony systems operate smoothly. Providing technical support, managing integrations, and overseeing IVR functionality for optimal customer service.
System Administrator maintaining NFPA's Windows and Linux environments while managing Azure resources. Collaborating with development teams for CI/CD and DevOps integration efforts.
Systems Administrator to support CACI's Service Desk team, responsible for end - user applications and hardware/software troubleshooting. Covers a 24 - hour help desk, including evenings and weekends.
Senior Linux Systems Administrator at Boeing supporting ArgonST programs with Linux infrastructure. Involves technical leadership, DevSecOps principles, and collaboration with cross - functional teams.
Yardi Administrator managing the accounting and operations system for Housing Trust Group. Designing processes and training associates on the use of Yardi while ensuring system performance in Miami, FL.
Senior Systems Administrator optimizing Epic Systems within Northwest Permanente’s medical informatics department. Leading technical projects and collaborating with healthcare teams to enhance patient care.
Linux System Administrator managing Linux - based infrastructure for a successful travel marketplace in Turkey. Contributing to the optimization and performance of highly used systems.
Intermediate to Advanced level HPC Workload System Administrator at Leidos, supporting the DoD HPC Modernization Program. Engage in operations, testing, deployment, and administrative support for high performance computing environments.
Systems Administrator managing cloud technologies and IT operations at MRI Software. Collaborating on projects and maintaining system integrity while ensuring efficient IT services.