Hybrid Direct Line Van Product Manager

at Direct Line Group

• Job title: Direct Line Van Product Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Direct Line Van Product Manager responsible for delivering business objectives through product management. Collaborating with stakeholders to enhance trading performance and customer insights.

Responsibilities

• Responsible for helping to deliver business objectives through product management, analysis of customer and market insight, and identifying opportunities to improve trading performance.
• Work alongside the Head of Products to align overall insurance vision and strategy with specific product missions and manage delivery of outcomes for Commercial Direct insurance products.
• Leading project delivery, managing trades-offs between customer and commercial outcomes and strategies.
• Work alongside stakeholders to identify areas for growth and build future product roadmaps aligned to the Commercial Direct growth plans.
• Leading Change team input into trading meetings with matrix managed stakeholders to articulate opportunities and potential risks.
• Actively seeking out and bringing the ‘voice of the customer’ into all activities.
• Identifying and driving development opportunities in line with consumer demand and overall Commercial Direct strategy.
• Developing test & learn initiatives to improve product performance.
• Ensuring the product adapts in line with shifts in consumer behaviour and market forces.
• Working with key internal stakeholders to drive alignment with key internal interfaces sitting outside of the team (Operations / Claims / CustomerCoE).
• Leading on engagement with external business partners creating strong relationships and effective dialogue to drive agreed outcomes.
• Building deep understanding of regulatory landscape and identifying implications on business models, products and processes.

Requirements

• Business and financial acumen gained from relevant experience in a similar role.
• A deep understanding of the insurance sector including the consumer, competitor and regulatory landscape.
• Ability to gather and synthesise information from a broad range of customer, market and competitor sources to build a rich, robust information base about the wider business context and use this insight to drive idea generation and execution.
• Skilled at developing key relationships with both internal and external stakeholders to maximise support for the business.
• Experience of managing financial aspects such as budgeting, planning, commercial trading and producing business cases.
• Ability to manage complex trades-offs between customer and commercial outcomes and strategy

Benefits

• Annual performance-based bonus
• 9% Private Pension
• 50% off home, motor and pet insurance plus free Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• Generous holiday allowance
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more