Operations Controller supporting the Warehouse Operations Team in Derby, ensuring quality and delivery targets met. Utilizing operational systems to resolve issues and deliver training as needed.
About the role
- Financial Controller responsible for scaling financial operations in a fast-growing SaaS startup. Managing billing, reporting, and compliance while collaborating with stakeholders.
Responsibilities
- Manage end-to-end customer billing, Accounts Receivable follow-ups, and process automation, occasionally coordinating with Customer Success to resolve client billing issues.
- Support monthly reporting, reconciliations with external accountants, and ad hoc financial analysis & adjustments with leadership.
- Lead scalable tooling and process enhancements across finance ops, with a focus on documentation and data quality.
- Lead the annual audit and tax filing process with external accountants. Ensure we are compliant with all government requirements across multiple nationalities.
Requirements
- 2–4 years of experience: you’ve spent time in the trenches of financial ops, accounting, or FP&A, ideally in a startup or SaaS environment, and know what good looks like
- High attention to detail: you notice when numbers don’t line up, spot formatting quirks in reports, and make sure everything ties out cleanly before it goes out
- Tool experience: you’re fluent in tools like Stripe, QuickBooks, Google Sheets, Notion, and HubSpot (or similar!) and can troubleshoot without needing a how-to guide
- Analytical thinking & problem solving: when revenue doesn’t reconcile or a report looks off, you break it down logically and spot where things went wrong
- Worked with accounting teams: you know how to package information clearly and anticipate what external accountants or auditors will ask for
- High initiative: you’re proactive, ask questions when needed, and keep things moving without hand-holding
- Ownership mindset: you’re excited by the chance to take real ownership - when you see something that could work better, you run with it and make a visible impact
- Continuous improvement mindset: you enjoy bringing structure to messy workflows, untangling unclear handoffs, and making things run smoother for everyone involved
- Bonus – automation & systems: maybe you’ve set up a Zapier flow, helped roll out a new finance tool, or figured out how to streamline cross-border invoices.
Benefits
- Stock options in a high-growth, VC-backed Series B SaaS startup!
- Learning budget of USD $1,000/yr and coaching from industry professionals in our VC network
- Equipment including a Macbook and a USD $300 workstation stipend
- Vacation of 15 days per year
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