Hybrid Financial Services Product Owner

Posted last month

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About the role

  • Financial Services Product Owner defining growth strategies and collaborating across functions within the Desjardins Agent Network. Driving customer experience enhancements and aligning market expansion efforts.

Responsibilities

  • Define Growth-Focused Strategy: Develop and maintain a clear roadmap that aligns with organizational goals and supports revenue and market expansion.
  • Prioritize Business Value: Translate strategic objectives into actionable tactics and maintain a backlog that maximizes growth opportunities.
  • Collaborate Across Functions: Liaise with both operations in DAN and various manufactures ensuring solutions that enhance customer experience and drive adoption.
  • Analyze Market & Performance Data: Use insights from market trends, competitive analysis, and customer feedback to inform strategic decisions and identify growth levers.
  • Measure Impact: Establish KPIs tied to growth objectives and monitor performance to ensure ROI.
  • Identify opportunities to enhance offerings and create differentiators in the financial services marketplace.
  • Forecast and align annual benchmark growth targets with senior leadership.
  • Relationship Management between DAN Agents and operations by gathering, analyzing, and prioritizing agent feedback; ensure alignment with the “voice of the agent” to translate insights into actionable solutions that enhance processes, tools, and overall agent experience.

Requirements

  • Bachelor's degree in a related field
  • A minimum of then year of relevant experience
  • Advanced experience in project management and strategy development
  • Advanced experience collaborating with multi-sector leaders
  • Knowledge of the Desjardins Agent Network or willing to learn
  • Intermediate knowledge of agent-facing tools, systems, and operational processes, with the ability to quickly adapt to evolving technologies
  • Intermediate knowledge of Financial Services product offerings
  • Available for travel to the Aurora office when it's requested

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Financial Services Product Owner

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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