Client Financial Services Agent working with advisors in providing member and client support. Responsible for maintaining relationships and assisting with investment, financing, and protection solutions.
Responsibilities
Handle client requests.
Perform tasks and research as needed, and recommend appropriate solutions.
Help colleagues manage their agenda and emails.
Be attentive to the needs of members and clients and recommend solutions that meet their needs and expectations.
Help members and clients choose and get the most of their tools and channels based on how much independence and automation they want.
Seize business opportunities and participate in sales development initiatives.
Requirements
Attestation of Collegial Studies
A minimum of three years of relevant experience
Mutual fund representative certificate – Autorité des marchés financiers
Knowledge of French is required
Understanding of financial documents used in asset management
Knowledge of all products and services aimed at caisse members and those offered by Desjardins business centres, components and distribution networks, as well as those of competitors
Knowledge of integrating financial data into systems
Knowledge of compliance with An Act respecting the distribution of financial products and services
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of operating procedures related to investment and financing activities
Knowledge of operating procedures related to convenience products and services and automated and assisted transactions
Knowledge of operating procedures related to opening accounts, the selling of additional products and services, and Accord D financing
Knowledge of the Desjardins business processes (e.g. sales, solicitation and negotiation)
Knowledge of service standards
Available for travel to Laurier-Station
Action oriented
Communicates effectively
Customer Focus
Differences
Interpersonal Savvy
Nimble learning
Situational adaptability
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Student Assistant role at Inriver helping Finance team with invoicing and bookkeeping tasks. Ideal opportunity for those studying Finance or Accounting in a flexible hybrid working environment.
Tech Lead overseeing data engineering and risk finance reporting solutions for Luminor's banking operations. Leading architectural design while managing cross - functional team collaborations.
Tech Lead for Risk and Finance Reporting at Luminor, focusing on data technologies and solutions. Leading strategies for risk and finance reporting with a strong emphasis on data governance and team mentorship.
Tech Lead for Risk and Finance Reporting at Luminor, shaping data strategy in a hybrid role. Join a dynamic banking environment and drive data democratization and architecture.
Risk Data Modeller responsible for data architecture within the risk area. Developing integrated data architecture and models to meet regulatory and business needs in Finance, Risk, and Compliance.
Risk Data Modeller developing integrated data architecture for compliance in Finance, Risk, and Compliance areas. Collaborating with stakeholders for regulatory and business needs in SEB's innovative tech environment.
Manager of Corporate Finance overseeing financial trajectory and analytics at Biogen. Leading strategic planning, valuation analyses, and collaboration with Corporate Strategy team.
Personal Finance Advisor developing strategies to help clients achieve their financial goals. Managing relationships and advising on investments, loans, and insurance products in Canada.
Client Financial Services Agent providing personalized support for business clients. Assisting account managers with operational challenges and business development activities in Sherbrooke, Canada.
Personal Finance Advisor providing personal finance advice and managing client relationships at Desjardins. Collaborating with internal teams to ensure client service excellence.