Hybrid Software Engineer

at Delta Dental Institute

• Job title: Software Engineer
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $80,500 - $174,300 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Azure, Cloud, Docker, Java, JavaScript, Kubernetes, Python
• Location requirements: Hybrid, Alpharetta, United States

About the role

• Software Engineer focusing on performance and reliability of Claims Processing System applications at Delta Dental. Collaborating with cross-functional teams to design and tune Azure-based architectures.

Responsibilities

• The Software Engineer specializes in optimizing the speed, scalability, and reliability of software applications, infrastructure, and systems of the Claims Processing System, MetaVance.
• Along with writing effective code, the position will be responsible for designing, building, delivering, defining, and analyzing key performance indicators (KPIs) such as response time, throughput, and latency of existing application.
• Responsibilities also include monitoring and tuning Azure based architectures using native tools.
• The incumbent will use industry best practices and work collaboratively with a cross-functional team of product managers, UX designers, architects, principal engineers, software engineers, test automation engineers, and DevOps engineers.

Requirements

• 2+ years of experience and degree in Computer Science and/or equivalent technical education and experience
• Proficiency in Java and its framework, Python, JavaScript, or other relevant programming languages
• Identifying slow database queries using APM tools like New Relic, Datadog, or Dynatrace
• Familiarity with high-performance API communication
• Expertise in creating, maintaining and enhancing REST API
• Debugging threading, garbage collection (GC), and memory leaks
• Good knowledge of Azure Cloud Platform Services (AKS), Docker Containerization with Kubernetes Orchestration
• Experience in Datadog and Azure Observability/Monitoring platform
• Experience in DevOps/GitOps
• Experience with production support (Abend resolution, documentation)
• Experience with Istio/Knative/Ngnix is a plus
• Experience with MetaVance Online and Batch Processing is a plus
• Knowledge of building MetaVance on a specific server is a plus
• Knowledge of MetaVance Application or any Healthcare Claims processing system is a plus
• Flexible with work schedule (supporting on-call for Production and Pre-Production environments)
• Knowledge of current trends and best practices enabling sound technology choices and strategic decisions
• Ability to research and apply innovative methodologies, latest industry trends, design patterns
• Recognizes underlying problems, opportunities, or the political forces affecting the organization
• Demonstrates mastery in their area of expertise and are recognized as an authority on it by their peers and leaders
• Evaluates and generates options that scan the entire spectrum of software reliability, ease of adoption, scalability, operational ease, and skillset availability
• Knowledge of agile development methodologies
• Ability to develop and maintain key vendor relationships
• Life-long learner, process improver
• Ability to understand business plans and apply that information into the development of an IT business case
• Anticipates problems, resistance or likely objections and takes action to resolve them
• Experience in developing quantitative cost/benefit analysis to measure improvements
• Strong communication (written and verbal) and presentation skills
• Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow

Benefits

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program