Health and nursing professional for the ambulant Palliative - Care - Team in the hospice. Responsibilities include assisting, participating in on - call duties, and interdisciplinary cooperation.
About the role
- Deloitte seeks a Level 2 AMS Support Consultant specializing in SAP S/4HANA solutions. Collaborating with clients and project teams in Southeast Asia to improve business processes and applications.
Responsibilities
- You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team.
- In this role, you are expected To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract.
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
- To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
- To maintain documentation according to firm standards, best practices, and standard operating procedures.
- To fully comply with and adhere to all the standard AMS process & procedures that are developed, and client’s IT policies that applies.
- To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client.
- You may be assigned as part of project team member to implement the application. In this role, you are expected to support the project teams in delivery of our solution applications and in development of work products that addresses our clients’ business needs and help achieve their strategic goals.
- To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.
- You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
- You will uphold the firm’s standards and ethos in working with fellow team members and in your interactions with the clients.
- You will be tasked to lead and/or coach Analyst and Consultant level members.
- You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications.
Requirements
- A bachelor’s degree in information technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
- Have at least 2-5 years’ experience working with the SAP S/4HANA or SAP ECC as a support team member, implementation team member of SAP PAPM (Profitability and Performance Management)
- Good knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
- Any experience within basic technical debugging is an added advantage.
- Have experience in delivering solutions on cloud or on-premise platforms
- Have experience working on traditional waterfall and/or Agile delivery approach
- Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes
- Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner
- Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business
- Willing to work based on clients’ business workdays and office hours and on rotation basis to support any critical or high request after client’s business office hours.
- Ability to travel if required, i.e. to be placed at Client’s site for the project.
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Pflegefachkraft für das Palliative - Care - Team im Hospiz. Unterstützung und Verantwortung in einem interdisziplinären Team mit Fortbildungsmöglichkeiten.
Trainee Anwendungsbetreuer SAP SD supporting sales and shipping processes. Involves user training, documentation creation, and SAP project participation.
Senior SAP Finance Consultant partnering with finance and IT stakeholders for SAP Finance solutions. Leading end - to - end design, configuration, and optimization of SAP Finance processes.
SAP Coordinator responsible for connecting business areas, IT, and external partners for strategic support. Leading SAP team while ensuring stability and continuous evolution of the SAP system in Cotia.
SAP Consultant Replenishment developing S/4HANA Retail solutions at BAUHAUS. Experience with SAP CAR and F&R required in a collaborative team environment.
SAP MDG Consultant managing Master Data Governance across FI and SCM domains using SAP MDG. Supporting enhancements, data migration projects, and process governance with strong analytical skills.
Senior Managing Consultant supporting clients in digital transformation of logistics processes with SAP S/4HANA EWM at Wavestone. Leading innovation and project management in a global consulting firm.
Senior/Managing Consultant involved in SAP projects at major clients for logistics process optimization. Collaborating on innovative strategies using SAP technologies within a hybrid setting in Germany.
SAP PP/SD Consultant developing and implementing SAP processes for a family - run company. Collaborating with various departments to optimize efficiency and quality within their SAP landscape.