Customer Experience Design Lead at Vodafone responsible for Leading Digital Transformation in Turkey. Collaborating to enhance customer experiences with innovative solutions and insights.
About the role
- Product Designer shaping the experience for enterprise and API users at DeepL. Collaborating with cross-functional teams to drive product vision and impact.
Responsibilities
- Own the design strategy for growth and enterprise platform features, ensuring cohesive experiences across technical products
- Design funnels and growth experiences that drive measurable improvements in conversion and retention
- Develop enterprise features like usage dashboards, and administrative controls
- Conduct user research to define problems and validate solutions
- Translate technical and business requirements into design language
- Deliver polished Figma specifications ready for engineering implementation
Requirements
- 3+ years designing web applications, ideally B2B/SaaS or technical products (APIs, developer tools, enterprise software)
- Strong user-centered design process—from problem discovery to measuring impact
- Proven ability to design for business metrics (conversion, retention, activation)
- Experience using qualitative and quantitative insights to guide decisions
- Proficiency in Figma and maintaining high design standards
- Experience with globally-scaled products
- Strong communication and storytelling skills
- Fluent English (German is a plus)
Benefits
- Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities.
- Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication.
- Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office three times a week.
- Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about.
- 30 days of annual leave: with 30 days off (excluding public holidays) and access to mental health resources.
- Competitive benefits: we've crafted it to reflect the diversity of our team and tailored it to align with your unique location.
- Virtual Shares: an ownership mindset in every role.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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