Quality Assurance Deputy Manager at MENTOR managing quality assurance teams and client audits. Focus on automotive quality management and compliance with industry standards.
Responsibilities
Support the Head of Quality Assurance in the technical and disciplinary leadership of staff at the Erkrath site
Lead the QA complaints management team, including preparation of 8D reports and deriving and implementing appropriate corrective and containment actions following root-cause analysis
Support preparation, execution and follow-up of customer, product and internal audits (Automotive and Non‑Automotive)
Participate in auditing plants and suppliers in coordination with the QMB (Quality Management Representative)
Assist in reviewing quality specifications (QSVs) and actively communicate with customers and suppliers
Contribute to the administration, maintenance and further development of the CAQ system
Operational execution of inspection planning and measuring equipment management at the Erkrath site
Monitoring of initial sample inspection reports (EMPBs) according to VDA or customer-specific requirements (organization)
Conduct training for employees
Requirements
Completed technical or engineering degree
At least five years of relevant professional experience in quality management (ideally in the automotive industry)
Knowledge of certification standards such as ISO 9001, IATF 16949 and OEM-/customer-specific requirements (CSRs)
Solid methodological knowledge of all common Automotive core tools according to VDA
Experience applying FMEA methodology and knowledge of metrology for quality-assuring series inspections
Strong problem-solving skills, teamwork and interpersonal skills, as well as strong communication and assertiveness—even in difficult negotiation situations
Very good written and spoken German and English skills
Benefits
Exciting, varied role with personal scope to shape your area of responsibility
Secure position with long-term prospects in a successful, dynamically growing technology company
Permanent employment
Flexible working-time models to improve work–family balance
Company agreement for mobile working (remote work)
Flat hierarchies and short decision-making paths typical of an owner-managed family business
Professional onboarding and intensive, individual training in your tasks
Performance-based compensation and an employer contribution to the company pension scheme
Attractive vacation and bridge-day arrangements to support your rest and recovery
Company canteen with healthy meals and a meal subsidy
Wellhub: exclusive access to a wellbeing program to promote balance and wellbeing in everyday life
Various employee discounts (Corporate Benefits) with numerous well-known brands
Team events that foster team spirit and provide variety
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