Patient Engagement Senior Analyst at DaVita working on patient activation for integrated kidney care. Focused on driving initiatives to improve patient engagement and health outcomes.
Responsibilities
Serve as the primary owner for the Patient Activation Measure (PAM) workstream within the first 6-8 months, driving the work forward independently to meet key milestones.
This will include strategy and execution of the existing program, developing and piloting new approaches, scaling successful initiatives across our markets, and ensuring all efforts align with enterprise goals and quality outcomes.
Collaborate on and support other projects within the patient experience portfolio, helping to develop and implement solutions that improve patient engagement and outcomes.
Translate learnings from data into strategic recommendations for optimizing current processes and campaigns.
Assist in the development, piloting, and scaling of activation approaches and process improvements to improve key outcomes.
Apply an analytical mindset to evaluate the effectiveness and scalability of initiatives to prepare markets for new program launches.
Lead data analysis by thinking critically about assumptions, linking data sources, and using formulas and pivot tables to provide recommendations.
Digest and deliver key takeaways from your analysis that drive the work forward.
Build dashboards and trackers to measure key metrics, improve teammate adoption, and provide visibility for leadership.
Act as manager or key contributor on cross-functional projects, working with other teams to ensure strategies are feasible and well-supported.
Ability to drive work lanes independently.
Create practical and effective resources, including patient-facing content and tools for care teams, to drive engagement processes.
Develop and deliver clear presentations, digestible training materials, and resources for various audiences, including teammates and leaders.
Communicate effectively in verbal and written formats with a focus on brevity, action-orientation, and appropriate tone.
Requirements
Bachelor's degree required.
3-5 years of work experience.
Preferred but not required: background in management consulting, project management, or a corporate strategy role.
Healthcare experience is a plus, but not required.
Benefits
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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