Hybrid Program Manager, Practice Engagement

at DaVita Kidney Care

• Job title: Program Manager, Practice Engagement
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $82,000 - $121,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Denver, United States

About the role

• Project Manager overseeing communication strategies at DaVita, a kidney care provider. Leading initiatives to enhance provider engagement and promote operational improvement.

Responsibilities

• Lead and own key partner communication programs from end-to-end, including strategy development, execution, and long-term performance management. This includes setting objectives, defining project scope, and developing detailed project plans with timelines and milestones to ensure successful delivery and continuous improvement.
• Develop and implement effective communication strategies for key initiatives, ensuring messaging is clear, consistent, and tailored to the needs of our provider partners.
• Analyze results from partner surveys and other feedback channels to identify key trends, insights, and opportunities for improvement; develop and lead action plans based on these findings.
• Serve as a central point of contact for key initiatives, fostering collaboration and securing buy-in from stakeholders across various teams by leading with influence.
• Translate complex project updates, performance metrics, and strategic insights into clear, compelling narratives for senior leadership to communicate progress, demonstrate impact, and inform key decisions.
• Tackle ambiguity by designing and creating structured, actionable playbooks and toolkits that standardize best practices for partner communication and clearly articulate DaVita’s value proposition.
• Travel up to 15% as needed.
• Other duties as assigned.

Requirements

• Bachelor’s Degree required.
• 3-5 years of demonstrated success in project management, corporate communications, strategy, or healthcare provider relations. Management consulting experience is a plus.
• Proven experience developing and executing communication strategies in a complex organization.
• Demonstrated ability to lead through influence and drive projects forward in a cross-functional environment.
• Strong communication, presentation, and interpersonal skills.
• Excellent problem-solving and analytical skills, with an ability to translate data into actionable insights.
• High proficiency in MS Office Suite (PowerPoint, Excel, Word); experience with project management software (e.g., Asana) is highly preferred.
• Strong preference for Denver-based candidates (office-oriented hybrid role, with three days required in-person per week).

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform.