Hybrid Senior Specialist – Cloud SRE

at Datavail

• Job title: Senior Specialist – Cloud SRE
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud, Distributed Systems, Google Cloud Platform, Grafana, Linux, Prometheus, Python, Terraform, Go
• Location requirements: Hybrid, Mumbai, India

About the role

• Senior Site Reliability Engineer improving reliability and performance of business-critical services in multi-cloud AWS, Azure, and GCP environments. Collaborate with engineering teams to drive automation and measurable outcomes.

Responsibilities

• Reliability Engineering & SRE Practices
• Define, implement, and maintain Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets for critical services.
• Continuously monitor SLO compliance and drive improvements based on error budget consumption.
• Participate in architecture reviews focused on high availability, disaster recovery, scalability, and fault tolerance.
• Lead incident response, acting as the Tier-3 escalation point for SRE and operations teams.
• Drive blameless postmortems, Root Cause Analysis (RCA), and ensure corrective and preventive actions are implemented.
• Define and maintain incident response runbooks, escalation paths, and on-call processes.
• Track and improve key reliability metrics including MTTR, incident frequency, and change failure rate.
• Automate infrastructure provisioning and operational workflows using Terraform, CloudFormation, and AWS CDK.
• Build and maintain CI/CD pipelines supporting canary deployments, blue/green strategies, and automated rollbacks.
• Implement event-driven automation and auto-remediation using AWS Lambda, Step Functions, or Azure Functions.
• Continually identify and eliminate operational toil through automation and self-healing systems.
• Design, implement, and operate end-to-end observability platforms covering metrics, logs, and traces.
• Ensure alerts are SLO-driven, actionable, and noise-free.
• Provision and manage cloud infrastructure across AWS, Azure, and/or GCP.
• Operate compute, storage, networking, load balancers, VPNs, and private connectivity.
• Manage patching, backups, encryption, IAM/RBAC, and disaster recovery readiness.
• Optimize performance and cost through rightsizing, autoscaling, and capacity planning.

Requirements

• 8–10 years of experience in SRE, Cloud Engineering, or Production Operations roles.
• Strong OS fundamentals: Linux and Windows, with scripting (Bash, PowerShell).
• Strong programming skills in Python, Go, or equivalent.
• Proven hands-on experience with:
• Infrastructure as Code (Terraform, CloudFormation, CDK)
• CI/CD pipelines and deployment automation
• Observability tools (New Relic, Datadog, Prometheus, Grafana, Graylog, ELK)
• Distributed systems at production scale
• Cloud certifications (one or more):
• AWS (Associate or Professional)
• Azure (AZ-104 / Architect Expert)
• GCP (Professional Cloud Architect)
• Cloud-agnostic certification such as Terraform Associate, CKA, or SRE Foundation.