Hybrid Senior QA Tester – 12 Month Fixed Term Contract

at Datacom

• Job title: Senior QA Tester – 12 Month Fixed Term Contract
• Job type: Contract
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: ServiceNow
• Location requirements: Hybrid, Manila, Philippines

About the role

• Senior Quality Assurance Tester at Datacom handling QA tasks and consulting activities for clients. Involves collaboration and mentorship while ensuring quality standards are met.

Responsibilities

• Performing work that achieves desired business outcomes and adheres to best-practice methodology and good process.
• Being a proactive and collaborative member of the wider Datacom team and organisation, taking part in activities as required.
• Providing support to management, managing teams where required and coaching/mentoring to junior roles.
• Contributing ideas, initiatives and process improvement internally and to clients where the opportunity presents.
• Promoting collaboration and learning, fun and team spirit consistent with Datacom culture and brand values to clients, within Datacom and to the Datacom Community of Practice.
• Debugging software products using systematic tests to develop, apply, and maintain quality standards for company products.
• Oversee the planning, coordination, and execution of software releases to ensure changes are delivered smoothly, safely, and in line with organisational processes.
• Analysing and writing test standards and procedures.
• Maintaining documentation of test results to assist in debugging and modification of software.
• Analysing test results to ensure existing functionality and recommends corrective action.
• Consulting with development engineers in resolution of problems.
• Providing feedback in preparation of technical appraisals of programming languages, systems, and computation software.
• Ensuring overall quality is in place for customer consumption in line with intended operation.
• Takes reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others. Reports all incidents, hazards or unsafe work practices as per Datacom policy.

Requirements

• Thorough understanding of Quality Assurance best practices.
• Understanding of the IT market and relationship to the business.
• Broad understanding of technical concepts and frameworks to ensure agreed standards are met.
• Understanding of how software releases are planned, approved, and deployed within an organisation.
• Familiarity with using tools such as Jira or ServiceNow SPM for work tracking
• 5+ years of years of experience in the related industry (software testing/technical or development background).
• Experience with Software Testing Methodologies in a full development shop (3-5 years).
• Experience with Structured Test Management Tools including defect management
• Experience coordinating software release activities, including scheduling, documentation, and communication with stakeholders.
• Experience supporting teams through change control, readiness checks, and approval processes.
• Experience supporting ServiceNow deployments or testing activities.

Benefits

• Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!
• We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.