Communications Manager for Retail Leadership Communications, crafting engaging internal and external messaging at Fidelity's Wealth and Brokerage business units.
About the role
- Senior Consultant specializing in Unified Communications for Danfoss. Focusing on VoIP technologies and advanced collaboration platforms.
Responsibilities
- Design, implement, and support Unified Communications solutions for Danfoss’s global enterprise.
- Lead projects involving VoIP architecture, SIP trunking, and SBC configuration.
- Take the lead in lifecycle site migrations and support Danfoss Merger and Acquisition initiatives.
- Provide technical guidance and best practices for Microsoft Teams Phone System deployments.
- Collaborate with cross-regional teams to integrate UC solutions with existing infrastructure.
- Troubleshoot complex UC issues and ensure high availability and performance.
- Stay current with emerging technologies in collaboration and voice platforms.
- Collaborate with the global UC team to support our Vonage Contact Center solutions.
- Participate in a on-call rotation in the America’s region for afternoons and early evening
Requirements
- 5+ years of experience in VoIP technologies and Unified Communications.
- Strong expertise in:
- o SIP protocols
- o Session Border Controllers (SBCs)
- o User Endpoints such as Poly, Algo, and AudioCodes
- o Microsoft and Cisco Voice technologies.
- o Site migrations to support lifecycle and Merger and Acquisitions.
- Hands-on experience with Microsoft Teams Phone System and Microsoft 365 collaboration tools.
- Solid understanding of networking fundamentals (QoS, VLANs, firewalls) as they relate to voice and video.
- Creation and maintenance of documentation and guides for end-users.
- Excellent written and verbal communication skills, English proficiency.
- Knowledge of Powershell scripting and automation.
Benefits
- 13th salary
- annual bonus
- paid vacation
- pension plans
- personal insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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