Methods Service Engineer at Daimler Truck responsible for developing and validating service repair methods. Collaborating on global teams to optimize maintenance processes and support vehicle launches.
Responsibilities
Oversee the creation of repair methods and strategies that guide technicians to perform efficient, safe, and repeatable repairs, minimizing the likelihood of recurring failures.
Define and implement service check procedures for critical systems and components to ensure ongoing reliability and compliance with safety standards.
Integrate service checks into troubleshooting guides and workshop manuals for consistent execution across the dealer network.
Apply VMRS coding to all service methods and documentation to ensure consistency in reporting, warranty claims, and data analytics.
Use DMU tools to simulate and validate repair methods, service checks, and tool accessibility prior to physical trials.
Collaborate with Daimler Truck Innovation Center India (DTICI) to develop workshop and troubleshooting manual content.
Coordinate with engineering and field service teams to schedule and execute SRT development activities.
Analyze parts associated with new projects to determine stocking requirements for the Parts Distribution Center (PDC).
Requirements
A Bachelors degree in mechanical engineering, business or related discipline required.
At least 5 years of commercial vehicles or automotive experience including technical documentation.
At least 3 years of experience in vehicle diagnostics and repairs, service engineering, or related technical roles.
Familiarity with engineering, manufacturing, and downstream processes
Project management experience (including Microsoft Office/Project)
Effective multitasking and prioritization
Excellent verbal and written communication
Teamwork and cross-functional collaboration skills
Proficient problem-solving abilities.
Benefits
annual bonus program
401k company contribution with company match up to 6%
non-elective company contribution of 3 - 7% depending on age
starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans and wellness programs
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