Senior Machine Learning Engineer at CVS Health focusing on AI-driven CRM Marketing solutions. Collaborating across teams to optimize machine learning systems and enhance customer experiences.
Responsibilities
Architect, design, build, and test end to end pipelines leveraging artificial intelligence, machine learning, reinforcement learning to drive CRM Marketing optimization and automation including customer targeting, content recommendation, frequency optimization, propensity, uplift and LTV models etc.
Implement CICD for ML including automated testing, model versioning, monitoring, and orchestration for models in production
Lead the design of Agentic AI solutions to marketing workflow automation, optimize ML infrastructure, and guide the development of data preparation and model optimization strategies
Collaborate with Data Science, Engineering, and business teams to turn prototypes into production-ready solutions that meet business needs and drive measurable outcomes
Provide technical leadership on complex projects
Mentor other engineers and data scientists in best practices, code quality, and scalable architecture
Influence our ML and data roadmap.
Requirements
5+ years of hands-on experience developing machine learning systems in production environment
5+ years of Python programming experience
Familiarity with ML frameworks (e.g., PyTorch, TensorFlow) and MLOps platforms (e.g., Kubeflow, Vertex)
2+ years of SQL experience working with large-scale data (e.g., Snowflake, BigQuery)
2+ years of leading design and architecture of new and existing system experience
Strong background in one or more of the following: reinforcement learning, causal inference, LLM, MCP
Experience as a mentor or tech lead
Ability to work and influence cross-functionally with strong communication skills.
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
Confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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