About the role

  • Senior Performance Engineer troubleshooting performance issues for energy storage systems at e-STORAGE. Collaborating with teams to drive improvements and ensure system reliability while maintaining safety protocols.

Responsibilities

  • Prioritize, investigate, and drive the corrective action for performance issues identified during facility operation.
  • Troubleshooting and root cause analysis using data analysis, first principles, on site investigation, or other means as needed.
  • Validate software/firmware updates in coordination with vendors, the site service team, and relevant stakeholders to confirm documented changes and no unintended consequences are introduced.
  • Coordinate subsequent rollouts with the appropriate site service teams.
  • Effectively communicate issues to the appropriate vendor and stakeholders to ensure resolutions are identified and implemented.
  • Support performance testing as required under individual contracts for each facility.
  • Contribute to fleet wide efforts for improving the efficacy of monitoring and analysis processes and tools.
  • Collaborate with internal teams to provide input to improve performance across the business from applications and design to project execution and commissioning to service.
  • Provide documentation of issues and resolutions for tracking, knowledge sharing, and internal and external communications.
  • Ensure all activities are performed in compliance with safety protocols, engineering standards, and company policies.

Requirements

  • Demonstrated experience in customer-focused problem solving
  • Ability to execute projects and tasks in parallel, self-directed, highly detail-oriented, organized and flexible
  • Experience troubleshooting using data analytics
  • Experience in commissioning, performance testing, maintenance, and/or design of BESS or other power generating facilities
  • Knowledge and experience with SCADA protocols (i.e. DNP3 and Modbus)
  • Familiarity with industrial communication networks (fiber optics, network switches, TCP/IP, etc.)
  • Excellent communication skills
  • Ability to travel up to 20% of time. Travel may be on short notice
  • Demonstrated experience in problem solving

Benefits

  • Health coverage
  • Retirement plans
  • Paid time off

Job title

Senior Performance Engineer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

HybridCanada

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