Sales Assistant supporting mortgage loan officers in Murphysboro, IL for CrossCountry Mortgage. Responsibilities include document review, customer assistance, and loan processing support.
Responsibilities
Assist in reviewing mortgage loan application and documentation
Review mortgage loan disclosure packages and deliver them to the borrower
Create rate disclosure and re-disclosure packages and deliver them to the borrower
Review documents and entire loan files to prevent problems
Provide general clerical and phone support to loan officers
Manage a pipeline consisting of various loan types
Deliver appraisals and property valuations to the borrower
Facilitate timely loan closings
Requirements
High School Diploma or GED
A minimum of 1 year of mortgage-related experience
Previous sales support experience, preferred
Salesforce experience, preferred
Excellent communication and customer service skills
Excellent prioritization and time management skills
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