Evertec's IT & OPS Risk Sr. Specialist responsible for managing risks in payment processes and platforms. Ensuring compliance with regulations and internal policies while collaborating with various departments.
About the role
- Governance Specialist leading IT budget management and optimization projects at Credsystem. Overseeing compliance, risk management, and strategic decision-making with advanced dashboards.
Responsibilities
- Lead the planning, control, and management of the IT budget, ensuring accuracy in OPEX and CAPEX forecasts and analyses.
- Perform critical cost analyses, propose optimizations, and support prioritization of IT investments.
- Ensure adherence to COBIT (governance) and ITIL (service management) frameworks, driving continuous improvement initiatives.
- Develop, review, and monitor policies, processes, and performance indicators (KPIs, SLAs, OLAs).
- Serve as a technical reference for IT teams and business areas on governance, cost control, and compliance matters.
- Produce executive reports and advanced dashboards to support strategic decision-making.
- Lead audit processes, internal controls, and IT risk management.
- Support the contract and vendor management lifecycle, including negotiations and financial performance analyses.
Requirements
- Bachelor’s degree completed in a technology-related field.
- Extensive, proven experience in IT Governance in senior/responsible roles.
- Demonstrated experience in IT budget management (planning, reviews, analyses, projections).
- Advanced knowledge of ITIL and COBIT (certifications highly desirable).
- Strong analytical skills and proficiency with tools such as advanced Excel and/or Power BI.
- Experience designing and optimizing IT processes.
- Extensive experience managing complex technology contracts and financial negotiations.
- Prior experience in audits, compliance, and corporate governance.
- Knowledge of ITSM platforms (e.g., ServiceNow, Jira Service Management).
- Experience in IT risk management.
Benefits
- Meal and grocery allowance.
- Health insurance (for you and your dependents).
- Dental insurance (for you and your dependents).
- Two monthly sessions with a psychologist (free of charge).
- Nutritionist consultation (covered by Credsystem).
- Gympass (for your health and well-being).
- Wellness time (weekly massage sessions to help you stay relaxed).
- Life insurance.
- Variable compensation, based on role and achievement of targets.
- Tuition discounts at partner universities.
- Partnership with a language school (to develop and improve a second language).
- Birthday day off.
- Payroll-deductible loan.
- Transport allowance, company shuttle, or parking.
- Childcare assistance.
- SESC benefits.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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