Risk Adjustment Coding Supervisor overseeing coding operations and compliance at Astrana Health. Mentoring staff and driving data - driven improvements for quality care and CMS guidelines compliance.
About the role
- Operational Risk Analyst managing operational risks while supporting business processes and quality assurance at Creditspring, a consumer credit company focused on members' financial stability.
Responsibilities
- Execute monitoring of all key business processes to help identify trends, issues, or opportunities
- Investigate and provide information to the Operational Risk Manager or Senior Operational Risk Analyst on cause, impact and any remedial action required
- Consistently review department and company-wide KPI data to proactively spot any trends, investigate root causes, and escalate to Operational Risk management where necessary
- Support Operational Risk Analytics team and wider business with ad hoc internal data requests, assisting other departments with ongoing projects or growth initiatives
- Support QA reviews of all key business processes as per the QA schedule
- Investigate risks, opportunities and provide accurate reports to line manager and the Risk Management Team on cause, impact and any remedial action required
- Execute QA of the CRA reporting within the business, supporting team members, and dealing with escalations when necessary
- Regularly review existing QA process to improve our processes
- Participate in cross-functional initiatives and other projects as required which impact on key business process change or development
- Work effectively with other members of the Risk Team and the business, building effective working relationships which add value and allow for business opportunities or issues to be addressed in a timely and cohesive manner
- Ensure that the Risk Team is viewed positively by the business and as such is asked for assistance where appropriate
- Keep up to date with new initiatives or products within the industry
- To provide resource/mandate cover for line manager and attend internal/external meetings on their behalf as is required
- Ad-hoc tasks as agreed with line or senior management
Requirements
- Intermediate user of Excel
- Able to use SQL at intermediate level
- Previous experience working in a fast-paced environment (ideally financial services)
- Ability to proactively problem solve without need for explicit direction
- Previous experience of tracking and reporting on KPIs and other performance metrics (Desirable)
- Previous experience working with data visualisation/BI tools (Desirable)
Benefits
- Private Health Insurance
- INR 30,000 annual training budget
- INR 30,000 annual Juno Wellbeing allowance
- 30 days paid leave, increasing 1 day per year up to a maximum 35 days paid leave
- Equity participation
- Hybrid working
- Company Apple Macbook
- Regular social & team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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