Senior PHP / Laravel Entwickler*in responsible for developing and optimizing web applications with a focus on quality at eRecht24 IT. Collaborating closely with the product management and development team in a hybrid working model.
About the role
- Implementing CRM-Dynamics Servicing Module as part of the Platform Team. Collaborating with cross-functional teams to deliver scalable solutions and enhance customer servicing processes.
Responsibilities
- Implementation of the CRM-Dynamics Servicing Module as a part of the Platform Team within our organization, with a strong focus on platform and platform enablement
- Collaboration with cross-functional teams to understand business requirements and translate them into scalable solutions on the CRM-Dynamics platform. Identify opportunities to leverage platform capabilities and features, as well as .NET development, to enhance customer servicing processes
- Possess deep knowledge of CRM-Dynamics platform functionality, customization options, and integration capabilities. Provide guidance and support to the development team in configuring and customizing the platform using .NET technologies to meet business needs
- Work closely with stakeholders to analyze business processes, identify gaps, and design optimal solutions using the CRM-Dynamics Servicing Module and .NET development. Recommend best practices and industry standards for system configuration, customization, and .NET coding
- Stay up to date with the latest CRM-Dynamics platform releases, updates, and industry trends. Identify opportunities for process optimization, automation, and improved customer experiences within the servicing module, utilizing both CRM-Dynamics and .NET capabilities
- CRM Administration - manage the day-to-day administration of the MS-Dynamics CRM solution
- CRM Development - expertise in customizing and extending the functionality of MS-Dynamics CRM
- Data Management - responsibility for maintaining data integrity within the CRM solution
Requirements
- 4+ years of experience
- Proven experience in implementing CRM systems, with a focus on the CRM-Dynamics Servicing Module and .NET development
- Strong knowledge of CRM-Dynamics platform capabilities, including customization, workflows, business rules, and integration option
- Proficiency in .NET development, including C#, and related frameworks and technologies
- Familiar with event-driven architecture patterns
- Excellent problem-solving skills and the ability to analyze complex business processes and translate them into scalable solutions using both CRM-Dynamics and .NET
- Relevant certifications in CRM-Dynamics, .NET development (e.g., Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, Microsoft Certified: .NET Developer) are preferred
- Join our team and play a pivotal role in driving the successful implementation of the CRM-Dynamics Servicing Module, utilizing both CRM-Dynamics and .NET development skills to deliver exceptional customer service and enhance overall business performance
- Ability to work independently and proactively, with a strong sense of ownership and accountability
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
- Excellent verbal and written communication skills in English
- Bachelor’s degree in computer science, Information Systems, or a related field
Benefits
- Challenging projects in a highly professional, but also a collaborative and supportive environment
- Working in small and excellently skilled teams
- Opportunity for long-term professional growth within our development center
- Competitive compensation depending on experience and skills
- Respect and support for your professional, family and personal goals
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