About the role

  • Patient Financial Services Coordinator managing billing, collections, and payment plans in healthcare. Training provided for medical claims processes with a dynamic team.

Responsibilities

  • Manages and monitors patient balances, collections, and payment plans
  • Reviews accounts to determine collection actions
  • Answer inbound patient calls regarding outstanding co-payments, deductibles, coinsurances, etc.
  • Establish payment plans, processes patient payments and refund requests

Requirements

  • High School Diploma or Equivalent
  • Experience in customer service or related experience
  • Insurance, collections, or financial experience preferred
  • Investigative, curious and problem-solving mindset
  • Exceptional communication and human relations skills in working with people from diverse backgrounds
  • High attention to detail and strong organizational skills
  • Ability to multi-task between administrative tasks and customer service-related calls

Benefits

  • Medical, Vision, and Dental Insurance
  • 401k Retirement Plan
  • 3.5 Weeks Paid Time Off plus 7 paid Holidays
  • Life Insurance
  • Short/Long Term Disability Insurance

Job title

Patient Financial Services Coordinator

Job type

Experience level

Mid levelSenior

Salary

$18 - $20 per hour

Degree requirement

High School Diploma

Location requirements

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