Onsite Branch Operations Coordinator

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About the role

  • Branch Operations Coordinator at Gescan overseeing customer service excellence and safety operations. Mentoring staff and ensuring compliance with operational standards in a branch environment.

Responsibilities

  • Provide operational excellence in the branch customer service and safety by coordinating operations functions
  • Support and mentor associates to provide superior customer service to high safety standards
  • Review all operations functions and ensuring that business processes, work instruction and OH&S procedures are investigated, developed, scheduled, measured and posted
  • Influence teamwork to achieve optimum efficiency and branch goals
  • Identify solutions to issues that may affect the service, efficiency, and productivity of the branch
  • Ensure branch continuous improvement in administrative tasks performance
  • Manage Branch Occupational Health and Safety Program ensuring implementation and compliance by staff and customers
  • Responsible for training associates on all system and branch operation tasks and customer service standards
  • Mentor all branch staff on system and branch operations tasks striving for operational excellence
  • Responsible for inventory management and ensuring branch is kept clean and organized

Requirements

  • High school diploma required
  • College/University diploma/degree (business, sales or marketing) an asset
  • Formalized Occupational Health & Safety training
  • Working knowledge of Microsoft Word, Excel, Outlook; WISL freight system, SX system preferred
  • 2-3 years recent, related experience
  • Previous experience in administration, Customer Service, Operation and Health and Safety Support.

Benefits

  • Benefits program allowing you to choose from options that best fit you and your dependents’ needs.
  • Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
  • Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
  • Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Job title

Branch Operations Coordinator

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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