Property Casualty Insurance Service Representative managing policy processing, claims, and clerical underwriting functions. Engaging with brokers and clients while working remotely with occasional office visits.
CV
Hybrid Customer Consultant (Internal Sales) – Composite, Commercial & Industrial Insurance
Posted last week
About the role
- Customer Consultant managing business and industrial insurance accounts at Contrust. Supporting clients in all composite sectors with a focus on long-term relationships and customer satisfaction.
Responsibilities
- Independently advise an assigned portfolio of commercial and industrial clients (companies from approx. 50 employees) across all non-life/composite lines (excluding motor, life, and health)
- Maintain customer relationships and act as the primary point of contact for all client inquiries
- Conduct renewal negotiations with insurers as well as tenders/RFPs, including comparisons of terms and conditions
- Prepare and, when required, participate in annual review meetings together with the external sales team (management)
Requirements
- Minimum of 3 years’ experience with an insurance broker or insurer in the commercial or industrial insurance sector in a comparable role
- Solid knowledge in at least one non-life line such as industrial fire, business (operational) and product liability, etc.
- Completed training as an insurance clerk (Kaufmann/frau für Versicherungen) or insurance specialist (Versicherungsfachwirt), or alternatively a relevant degree
- Enthusiasm for actively shaping Contrust’s future beyond client service and for personal development
Benefits
- Supportive, family-oriented and appreciative work environment
- Flexible working arrangements & option to work from home
- Structured onboarding and ongoing training
- Attractive salary
- Occupational pension scheme and additional benefits
- Health and wellness offerings & regular team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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