Insurance Verification Specialist I verifying patient insurance coverage for ColumbiaDoctors. Extensive interaction with patients and insurance companies to ensure accurate billing.
Responsibilities
Specializes in verifying patient insurance coverage.
Ensures correct insurance information is secured in the practice management system.
Spends extensive time researching accounts for accurate insurance coverage.
Heavy interaction with insurance companies and patients.
Resolves accounts with unverified insurance coverage.
Contacts patients and insurance companies to obtain and verify insurance coverage.
Confirms effective and termination dates of patient insurance.
Updates patient's insurance coverage and changes in the billing system.
Resolves any issues with coverage and escalates complications.
Requirements
High school graduate or GED certificate is required.
A minimum of 6 months experience in a physician billing or third party payor environment.
Must demonstrate the ability to understand and navigate the insurance verification process including coordination of benefits.
Strong customer service and patient focused orientation.
Effective communication skills both verbally and written.
Ability to multi-task, prioritize, and manage time effectively.
Proficiency in computer software skills (e.g. Microsoft Word, Excel and Outlook).
Experience in Epic and or other electronic billing systems is preferred.
Knowledge of insurance billing requirements is preferred.
Knowledge of medical terminology, diagnosis and procedure coding is preferred.
Previous experience in an academic healthcare setting is preferred.
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